DISCLAIMER

  • The products supplied by our Company are [replacement for] sold for use with certain products of computer manufacturers, and any reference to products or trademarks of such companies is purely for the purpose of identifying the computer manufacturers with which our products [are replacement for] may be used. Our Company and this Website are neither affiliated with, authorized by, licensed by, distributors for, nor related in any way to these computer manufacturers, nor are the products offered for sale through our Website manufactured by or sold with the authorization of the manufacturers of the computers with which our products [are replacement for] may be used

DEFINITIONS

  • "Buyer" means the individual or organisation who buys or agrees to buy the Goods from the Seller;
  • "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
  • "Contract" means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;
  • "Goods" means the articles that the Buyer agrees to buy from the Seller;
  • "Seller" means AJ PARTS UK LTD, 3, Chancery Gate Industrial Estate, West Drayton, Middlesex UB7 8EW that owns and operates www.ajparts.co.uk.co.uk
  • "Terms and Conditions" means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller;
  • "Website" means www.ajparts.co.uk

CONDITIONS

  • Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.
  • These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
  • Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
  • Any complaints should be addressed to the Seller's address stated in clause 1.5.

ORDERING

  • All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
  • Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 28 days.

PRICE AND PAYMENT

  • The price of the Goods shall be that stipulated on the Website. The price is INCLUSIVE of VAT. The price EXCLUDES delivery charges.
  • The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer's shopping cart prior to confirming the order.
  • After the order is received the Seller shall confirm by email the details, description and price for the Goods together with information on the right to cancel if the Buyer is a Consumer.
  • Payment of the price plus VAT and delivery charges must be made in full before dispatch of the Goods.

RIGHTS OF SELLER

  • The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.
  • The Seller reserves the right to withdraw any Goods from the Website at any time.
  • The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

DELIVERY

  • Goods supplied within the UK will normally be delivered within 4 working days of acceptance of order
  • Goods supplied outside the UK will normally be delivered within 12 working days of acceptance of order.
  • Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.
  • The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
  • Delivery of the Goods shall be made to the Buyer's address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
  • Title in the Goods shall not pass to the Buyer until payment of the price has been made in full.

CANCELLATION AND RETURN / REFUND

  • The Buyer may cancel the order for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 28 days.
  • The Buyer shall inspect the goods following delivery & notify the Seller if the goods are damaged or do not comply with any of the contract.
  • If defect or damage is occurred in transit, the Goods shall be returned by the Buyer to the Seller within 7 days of delivery. The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.
  • If you are a consumer you have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing the Seller by writing to our offices AJ PARTS UK LTD, 3, Chancery Gate Industrial Estate, West Drayton, Middlesex UB7 8EW or by e-mail to info@ajparts.co.uk within 7 working days of receipt of the Goods. The right to cancel does not apply to contracts for the supply of software, audio or visual recordings if these have been unsealed by the Consumer.
  • Goods must be returned by the Buyer at the Buyer's expense within 7 days of cancellation in the original packaging and should be adequately insured during the return journey. The Buyer will receive a refund of all Money paid for the Goods (including delivery charges, if any) except for return postal charges.
  • Goods to be returned must clearly show the order number obtained from the Seller on the package.
  • Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage.

LIMITATION OF LIABILITY

  • Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.
  • Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller's agents or employees.

WAIVER

  • No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

FORCE MAJEURE

  • The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

CHANGES TO TERMS AND CONDITIONS

  • The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

GOVERNING LAW AND JURISDICTION

  • These Terms and Conditions shall be governed by and construed in accordance with the law of England & Scotland and the parties hereby submit to the exclusive jurisdiction of the English & Scottish courts

UK WEEE REGULATIONS

  • By purchasing any AC power adapter, the customer is taking on the obligation to deal with the WEEE in accordance with the WEEE regulations in relation to the treatment, recycling & recovery and environmentally sound disposal of the WEEE.

PIXEL POLICY & WARRANTY FOR SCREENS AND ASSEMBLIES

  • All our screens conform to ISO 13406-2 NORMS, which specify an “acceptable” number of dead pixels by display category.
  • By this standard, replacement screens are allowed to exhibit two malfunctioning pixels and five malfunctioning sub-pixels per million. On a 1080p display, four dead pixels and ten dead sub-pixels would be within ISO tolerances.
  • The rare possibility of having dead pixels comes as part of the manufacturing of LED screens and major manufacturers do not consider 2-5 dead pixels as a defect that is enough to scrap the display. However, your satisfaction is our highest priority and we can exchange the screen for you if it has dead pixels. The responsibility of sending the screen back to us unused and without any physical damage lies with the customer.
  • If you need a Zero Dead Pixel screen, please get in touch with us before placing an order.
  • We offer a 6 month/180-day warranty on all our screens.
  • We offer a 3 month/90-day standard warranty on all our Screen Assemblies.

WARRANTY FOR ADAPTER AND OTHER LAPTOP AND TABLET ACCESSORIES

  • 12 Months Warranty for Laptop Adapter
  • 90 Days Warranty For-Keyboard, LCD Back Lid, and Palmrest, Track Pad, Touch Bar, MacBook Touch ID Scanner